How we collect, use, and protect your information.
Last updated: January 2026
When you contact Tow Hub Brisbane via our website, phone, or email, we may collect personal information including your name, phone number, email address, vehicle details, and location information necessary to provide our towing services.
We use the information we collect to provide and improve our towing and roadside assistance services, respond to your enquiries and service requests, communicate with you about your service, and comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your information with insurance companies when you request us to handle insurance claims on your behalf, and with third-party service providers who assist in operating our business.
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.
Our website may use cookies and similar tracking technologies to improve your browsing experience. We also use Google Analytics and Google Ads tracking to measure the effectiveness of our advertising.
Under Australian privacy law, you have the right to access your personal information we hold, request correction of inaccurate information, and request deletion of your information where appropriate.
If you have questions about this Privacy Policy, please contact us at hello@towhubbrisbane.com or call 0466 155 554.
